Provider Education

We’re here to help when you join our network

You’ll get help navigating new ground when you join the Aetna Better Health of West Virginia network. As a newly contracted provider, you’ll get an initial orientation after you join our network.

Following your orientation, we provide a variety of forums for ongoing training and education. These include:

  • Routine visits to your office
  • Periodic provider newsletters and bulletins containing updates and reminders
  • Group or individualized training sessions on select topics. Some examples are:
    •  Claims coding
    •  Appointment availability standards
    •  Member benefits
    •  Aetna Better Health of West Virginia website navigation