• Enter provider or facility name or select a specialty. The provider name can be the first or last name.
  • Enter ZIP code, city or county

All provider information on this website is subject to change and is updated nightly.

If you find bad provider information, please contact us so we can fix it.

If you are not able to find the provider you are looking for, need a provider outside our service area, or need help scheduling an appointment, please email us at contact us or call toll-free at:

Members can contact the toll-free Member Services hotline for assistance with locating Network Providers or assistance with scheduling an appointment using three-way call with the Provider and Member or Member’s representative.

Medicaid STAR 1-800-248-7767 (Bexar), 1-800-306-8612 (Tarrant)

For Dallas STAR Kids Members

We are continuously expanding our network for STAR Kids Dallas members starting September 1st 2020. If you don’t see your provider in the search below, rest assured, we are working to get them into our network. Please visit FAQs (English/Spanish) to learn more about Transition of Care. If you do not see your provider listed, please call us at 1-844-787-5473 or leave us a message at PRAssistance@Aetna.com to discuss the network status of your entire provider care team and we will get back to you within 2 business days. When calling or emailing us, please provide your doctor’s name, clinic, phone number and address if available.

 *Search results for STAR Kids program include providers that have agreed to contract with Aetna Better Health of Texas and are pending final review. Effective 8/17/2020, results will only show reviewed and approved list of providers.

Medicaid STAR Kids Dallas/Tarrant Service Areas 1-844-STRKIDS (1-844-787-5437)

CHIP or CHIP Perinate 1-866-818-0959 (Bexar), 1-800-245-5380 (Tarrant) 1-800-735-2989 (for the hearing impaired) 

Use pharmacy search tool to find a pharmacy near you.

Go to Superior Vision for a list of vision providers. 

View a list of the current urgent care centers currently in our network.

Find providers that meet demonstrated that they meet important standards of care.

If you wish to make a standing request to receive all materials in a language other than English or in an alternate format, you can call Aetna Better Health of Texas Member Services for more information.

Medicaid STAR 1-800-248-7767 (Bexar), 1-800-306-8612 (Tarrant)
Medicaid STAR Kids 1-844-STRKIDS (1-844-787-5437)
CHIP or CHIP Perinate 1-866-818-0959 (Bexar), 1-800-245-5380 (Tarrant)
1-800-735-2989 (for the hearing impaired) 


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Find A Provider You can search for a provider or pharmacy on this page. You can search using provider or facility name, city, county, Zip code or provider’s specialty.

Office Hours are 8:00 am to 5:00 pm Monday to Friday unless otherwise specified. Because hours of operation may change, please call the provider to verify office hours.