Aetna Better Health and Aetna Better Health Kids work with people enrolled in the commonwealth of Pennsylvania’s Medical Assistance program (Medicaid) and Children Health Insurance Program (CHIP). Aetna Better Health is a subsidiary of Aetna, which has more than 150 years of experience in meeting members’ health care needs.
At Aetna Better Health, we believe in delivering the best care through a collaborative approach. We start by recognizing that our providers’ knowledge and expertise is essential for improving the effectiveness and efficiency of our programs and services.
We also believe that our members should have the opportunity to be leaders in their care. For those who want it, we use a model of care management that empowers our members to decide what their health goals are, and then we work with them, their providers and caregivers to achieve their goals. This benefit comes at no cost to the member, and it pays off in increased quality of care and quality of life.
And to further ensure our commitment to our members, we invite the members to provide feedback for improving Aetna Better Health. We do this by asking members to participate in surveys, focus groups, e-mailing us or serving on our Health Education Member Advisory Committee. By engaging our members and providers, we can work toward making the Aetna Better Health experience even better.
Aetna Better Health received New Health Plan accreditation in 2011 for Medical Assistance line of business.