Find a Provider
How to find a provider
- Enter provider or facility name or select a specialty
- Enter ZIP code, city or county
Aetna Better Health of Ohio Dual Preferred members can use our online provider search. You can also call Aetna Better Health of Ohio Dual Preferred at 1-800-260-3166 or TTY:711 8 a.m. to 8 p.m, 7 days a week to request a hard copy of the Provider & Pharmacy Directory. The online Provider and Pharmacy Directory is updated at least every 30 days.
If you are looking for a specific provider and cannot find them online, or if the provider you are looking for does not appear to be accepting new patients, please call Aetna Better Health of Ohio Dual Preferred at 1-800-260-3166 (TTY:711) 8 a.m. to 8 p.m, 7 days a week .
Find a pharmacy
Use the 2019 pharmacy locator tool to find a pharmacy near you. The pharmacy provider search contains ALL pharmacy providers that are enrolled with Aetna Better Health of Ohio Dual Preferred. Please note that the pharmacy provider search may include some clinic pharmacies that will only fill your prescription if you are a patient at their clinic. Also, there may be some pharmacies providing certain specialty medications only. If you have questions, please call us at 1-800-260-3166 (TTY: 711) 8 a.m. to 8 p.m, 7 days a week for more information.