Eligibility

Find out if you are eligible for our plan

You can be an Aetna Better Health of New Jersey member if you are eligible for NJ FamilyCare. The State of New Jersey decides your benefits. First, the Division of Medical Assistance and Health Services (DMAHS) must approve your enrollment in our health plan.

After you apply, it may take between 30-45 days for your membership to start. Coverage with us will start on the first day of the month after you are approved. Until you are enrolled with us, you can continue to get benefits through Medicaid Fee-For-Service, or the HMO you are currently enrolled in.

If you are under a doctor’s care when you join Aetna Better Health of New Jersey, let us know. We will work with you and your doctor to make sure you get the continued care you need. Call Member Services at 1-855-232-3596, TTY 711 for help.

For more information on NJ FamilyCare. Call NJ FamilyCare at 1-800-701-0710 (1-800-701-0720). The hours of operation are Monday and Thursday from 8 a.m. to 8 p.m., and Tuesday, Wednesday and Friday from 8 a.m. to 5 p.m.

You can apply online for NJ FamilyCare.