Director of Network Development and Provider Experience
Ms. Rivera is the Director of Network Development and Provider Experience for Aetna Better Health of New Jersey. She is responsible for leading and developing the health plans network contracting efforts and enhancing relationships with facilities, physicians and ancillary providers who serve as contractual networks responsible for the care of our membership. Ms. Rivera has extensive experience in all aspects of contracting, network operations, provider relations, and provider engagement and collaboration strategies. Before joining Aetna, Ms. Rivera served in a variety of network management and provider relations positions with Medicaid and Medicare managed care organizations in both New Jersey and New York.