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Your local services and resources

Your Aetna Better Health® of Maryland plan offers services that can help you stay on top of your health care. We’ve gathered some local resources, so you can start living your best life. And if you need help for substance use or mental health issues (including suicide), you’re not alone. Reach out today.

Our services

24-Hour Nurse Line

Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If your concern can’t wait until you can see your doctor, call 1-866-827-2710 (TTY: 711) anytime. And Member Services will connect you with a nurse.

Languages and formats

If you speak a language other than English, we can help. Just call us at 1-866-827-2710 (TTY: 711). Then, ask for an interpreter. You'll get this service at no cost to you.

 

If you’re deaf or blind, we can give you information in other formats. These include sign language, braille, large-sized print and audio.

Rides

Need a ride? You may be able to get one for a medical reason, such as:

 

  • Getting to doctor, dental, vision or physical therapy visits

  • Picking up prescription medicines at the pharmacy

First, check with your local health department. See if they cover these rides. If not, just call us at 1-866-827-2710 (TTY: 711). Be sure to call at least 72 business hours before you need a ride. Have an emergency? These rides are covered. Just call 911

Community resource tool

Community resource tool

This helpful search tool can help you find free or reduced-cost programs and services, such as:   

 

  • Food 

  • Housing 

  • Goods 

  • Transportation 

  • Health services 

  • Mental health services 

  • Legal services 

 

Enter your ZIP code to find free or reduced-cost resources near you. 

Featured community services

Maryland food pantries

 

There are several food pantries and food banks in the state of Maryland. Search for a food pantry nearby

 

 

2-1-1 Maryland

 

2-1-1 Maryland can give you info on nearly 5,000 agencies and programs across the state. It offers referrals to services and helps problem-solve if the services you need aren’t available. See how 2-1-1 Maryland can help you

 

 

Maryland Health Connection

 

Maryland Health Connection is the state's official health insurance marketplace. You can go there to compare and enroll in health insurance. And get financial help to make coverage easier to afford, too.

 

 

 

United Ways in Maryland

 

United Way focuses on creating community-based and community-led solutions for a good quality of life. Find a United Way near you.  

 

MDQuit

 

This is Maryland’s Tobacco Resource Center. Find resources on the MDQuit site.

Substance use and mental health resources

Substance use and mental health resources

Do you or some you love need help with substance use or mental health issues? We’ve gathered some resources that may help. 

 

You can call:

 

For more info, you can also check out:

 

Have a question?

You can call Member Services anytime at 1-866-827-2710 (TTY: 711).