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What’s covered?

Aetna Better Health® of Maryland provides Maryland HealthChoice coverage. We offer a wide range of benefits and services to help members reach all their health goals. For complete information, check out our provider manual.

Telehealth services

Teladoc® connects members with licensed doctors in seconds without the hassle of waiting rooms and traveling to appointments. Teladoc lets members video chat with a doctor 24/7, at no extra cost, to treat common issues like the flu, rashes, acne and more. Members can also set up mental health appointments and talk to a therapist. Our goal is to improve:

 

  • Access to outpatient specialty care and psychiatric services to prevent hospitalizations and improve diagnostic timing and accuracy 

  • The capacity to choose ongoing outpatient treatment

You can learn more about the telehealth program when you: 

The Aetna Better Health difference

 

At Aetna Better Health of Maryland, we have experience that our members can count on. We help them live their healthiest lives and offer a variety of specialty services to take care of them. 

PROMISE Program

If our members are expecting a child, our PROMISE Program can help them and their child stay healthy during pregnancy. And take care of them after their child is born. They can earn gift cards for going to appointments. If members sign up for the Text4baby™ service, they’ll text free tips and reminders to help them have a safe and healthy pregnancy.

Ted E. Bear, M.D.® kids club

We’ll help members pay for an annual Boy Scouts or Girl Scouts membership. Boy Scouts will get a copy of Boys’ Life magazine. Girl Scouts will get The Girl’s Guide to Girl Scouting. Scouts will also get one Journey book or a basic uniform, six months after they join.

 

It’s OK if they’re not a scout. We’ll pay for an annual membership at their local YMCA instead (up to $60 per year). And if their child has asthma, we can help them get a second inhaler to take to school.

Asthma care

If members have asthma, they can earn a:

 

  • $10 gift card for managing their asthma by having an asthma action plan
  • $10 gift card for going to a follow-up appointment with their primary care physician (PCP) after having an asthma attack
  • $10 gift card for completing an in-home environmental assessment

Benefits included in our plan

Population health management programs

Our population health programs can help you live your healthiest life possible. You can get the care you need from our special programs. And get help preventing health issues in the future.

Other language and format needs

 

Interpreter services are provided free of charge to members during any service or grievance process. This includes American Sign Language and real-time oral interpretation. If members need something translated into a language other than English, they can call us. We can also provide materials in other formats, too. Like braille, audio CD or large print. And if members need an interpreter for their medical appointment, they can call Member Services 48 hours before their appointment, and we’ll arrange for one to be there.

 

Teladoc is a trademark of Teladoc Health, Inc.

 

Android is a trademark of Google LLC.

Have a question?

You can call Provider Relations at 1-866-827-2710 (TTY: 711).