Every new Aetna Better Health member will get a health survey call from Aetna Better Health. During this call you will be asked health questions. These questions will help us better serve you. Your answers are private.
Our nurses use this information to provide you with health related education. This education material may be mailed to you about a specific condition you have. It may be general information in the form of our quarterly Member newsletter. You may also get a call from an Aetna Better Health nurse. The goal of these materials and calls is to help you stay healthy.
If you do not want a telephone health survey, call Member Services at 1-855-300-5528 (TTY 711 or TDD 1-800-627-4702).