Member Handbook

Your member handbook is your go-to resource

It is a wealth of information to help you get the care you need. Please take time to look through your member handbook to learn about your benefits. You’ll find:

  • Aetna Better Health of Kansas phone numbers
  • How to get health care services
  • Your rights and responsibilities as a member
  • Which services are covered and which are not
  • How to get help with appointments
  • How to find a doctor or a pharmacy

If you would like a printed copy of the Provider Manual sent to you within five (5) business days, you may request one at no cost to you by contacting our Member Services Department at 1-855-221-5656 (TTY: 711).

Member handbook English

Member handbook Español