Community-based strategy

Aetna Better Health Premier Plan bring to Illinois a community-based strategy of care management. We do this in a variety of ways.

By contracting with local physicians and hospitals, the health plan provides services where people enrolled in the Premier Plan live. Our members can remain in their communities to receive their medical care.

For increased access to health care, we contract with a transportation company which can assist members in getting to and from provider office visits. Members can additionally receive have transportation to a pharmacy post provider office visit.

Case management staff is located throughout the service area to enable them to meet the needs of the members, close to their homes.

Many of our health care material suppliers, such as durable medical equipment and medical supplies, deliver to the member’s place of residence, educating them on their use. We also offer a mail-order pharmacy service for members who use medications to control chronic conditions.

We believe these strategies serve to make the health plan part of the community as we work to improve health outcomes for people enrolled in the Premier Plan.