Health Risk Assessment

Every new Aetna Better Health member will get a health survey call from us. During this call you will be asked health questions. These questions will help us better serve you. Your answers are private.

Our nurses use this information to provide you with health related education. This education material may be mailed to you about a specific condition you have. You may also get a call from an Aetna Better Health nurse. The goal of these materials and calls is to help you stay healthy.

If you do not want a telephone health survey, call Member Services to receive a copy by mail.

Medicaid Member Services at 1-800-441-5501
Comprehensive Long Term Care Member Services at 1-844-645-7371
Florida Healthy Kids Member Services at 1-844-528-5815