Members
Get the most out of your health plan. Learn abour your benefits. View the member handbook.
**Important News**
Effective March 1, 2020 the NEW Provider Grievances & Appeals address is: PO Box 81040, 5801 Postal Rd, Cleveland, OH 44181. Please look for bulletins and fax blast for more information.
Aetna Better Health of Florida
Providers
Our providers are our partners in delivering quality care to our members. Download the Provider Manual.
Live Healthy
We want to help you reach your healthy goals. That's why we offer information to help you stay healthy.
At Aetna Better Health of Florida, we believe in improving every life we touch as good stewards to those we serve.
We work with providers to deliver quality care for the best outcomes to our members. We want you to take charge of your health. Our team of case managers, providers and caregivers work with you to help you reach your goals.
For more information, call us at:
Medicaid 1-800-441-5501
Comprehensive Long Term Care 1-844-645-7371
Florida Healthy Kids 1-844-528-5815
Aetna Better Health supports Florida KidCare families’ efforts to fight the teen vaping epidemic
The U.S. Surgeon General Says That Teen Vaping Use is a Public Health Epidemic
E-cigarette use continues to skyrocket among children and teens in Florida, making it more important than ever to protect our kids from a potential lifetime of nicotine addiction and all of the associated health risks of vaping. More than 2,100 lung injury cases associated with vaping products have been reported to the CDC.
If you think your child is smoking and/or vaping, call us today to learn more about programs that may help your child quit. To view a video about the teen vaping epidemic from Florida KidCare click here.
