We cover the medications listed on our formulary at no extra cost to our members. They can download our formulary. Check if their medicine is covered in our online formulary. Or check out our provider formulary and updates. If their medicine isn’t listed, then they can ask their provider:
We keep health care close to home. Members can fill their prescriptions at any pharmacy in our network.
If members take medicine for an ongoing health condition, they can have it mailed to their home. Aetna Better Health works with CVS Caremark® to offer this service at no extra cost. Our members expect each order to be checked for safety.
CVS Caremark just needs the following information:
How they can get started
Members can call the CVS Caremark toll-free number at 1-855-271-6603 (TTY: 711), 24 hours a day, 7 days a week. CVS Caremark will let the member know which of their medicines can be filled through the mail service pharmacy. CVS Caremark will then contact the member’s doctor for a prescription and mail the medicine to the member.
Do they already have a prescription?
CVS Specialty® pharmacy provides many services, including:
If members have any questions or want more information about:
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