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Facility site review (FSR) resources

To keep your Medi-Cal contract or become eligible for membership, the state of California requires that you pass an FSR every three years. We’ve put together some resources to help you prepare for your initial or scheduled FSR. 

Preparing for your FSR

Preparing for your FSR

Make sure you read our “Welcome letter” and “Facility review preparation checklist” before you start getting ready for your review. These materials provide information that will make your upcoming review go as smoothly as possible.

 

Offices that are scheduled for an initial or relocation FSR may request an educational visit before the official review. You can do this by contacting the reviewer in your county.  

Contact us

 

If you have any questions or would like to schedule an appointment, contact the reviewer in your county.

San Diego County

Nicole Gooden, RN, CSR

Phone: 858-472-7930

Fax: 959-282-1609

Email: GoodenN@Aetna.com

Sacramento County

Randee Marlin, RN, Master Trainer

Phone: 714-290-9251

Fax: 959-282-8009

Email: MarlinR@Aetna.com

 

Tools and guidelines

The materials we’ve gathered below comply with the “pre-audit” materials requirement by the National Committee for Quality Assurance (NCQA) and California’s Department of Health Care Services (DHCS) policy letter 14-004.