Make sure you read our “Welcome letter” and “Facility review preparation checklist” before you start getting ready for your review. These materials provide information that will make your upcoming review go as smoothly as possible.
Offices that are scheduled for an initial or relocation FSR may request an educational visit before the official review. You can do this by contacting the reviewer in your county.
If you have any questions or would like to schedule an appointment, contact the reviewer in your county.
The materials we’ve gathered below comply with the “pre-audit” materials requirement by the National Committee for Quality Assurance (NCQA) and California’s Department of Health Care Services (DHCS) policy letter 14-004.
Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of California is not responsible or liable for non-Aetna Better Health content, accuracy or privacy practices of linked sites or for products or services described on these sites.
This link will take you to the Aetna Better Health® of California provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna Better Health website. Aetna Better Health of California is not responsible or liable for this specific content.